As a Bookings Coordinator, you will play a vital role in supporting the smooth day-to-day operations of a busy service department. You will ensure HVAC technicians are efficiently scheduled, customer requests are managed professionally, and all service activities run in an organised and timely manner. This role suits someone proactive, well-organised, and confident in delivering a high standard of coordination and administrative support.

The Role

• Schedule and dispatch technicians for maintenance, breakdowns, callouts, and installation works
• Manage daily job allocations, monitor progress, and adjust schedules based on urgency
• Act as the first point of contact for service enquiries, bookings, and customer communication
• Maintain preventative maintenance schedules and ensure contract obligations are met
• Coordinate parts, materials, supplier communication, and purchase orders
• Ensure accurate job documentation, reporting, and quality assurance standards are upheld

The Benefits

• $65,000 – $75,000 + Super (depending on experience)
• Located in East Brisbane | Start Date: mid-January
• Monday – Friday, 8am-5pm – no weekends | Free on-site parking
• Enjoy a varied role with a mix of coordination, administration, and customer interaction
• Clear processes, systems, and training provided to set you up for success
• A supportive, fun, and energetic team culture where you can bring your personality to work

About You

• Previous experience in scheduling, service coordination, or the construction industry, within a fast-paced environment
• Strong communication skills with a professional, customer-focused approach
• Excellent attention to detail and confidence working across multiple systems
• Able to multitask, prioritise, and remain calm under pressure
• A team player with a positive, adaptable attitude
• Highly organised with strong time-management skills

If this sounds like something you’re interested in, don’t be shy and Apply Now! Or get in contact with Aaron Wild at 0467 709 777 or [email protected] for a friendly chat.